Frequently asked questions or Getting Started Queries

1. Why should i choose cryscol? Top
  • There are several reasons to choose cryscol
1. Cheapest Call Rates
  • Please compare the price with other leadering VOIP Providers. You can very well find the difference in cost.
2. Create one Cryscol account and make call from any smart device (Any Smart Phone, Computer / Laptop, Tablet)
  • We guarantee best reception from any advice.
3. Works with smart device without installing software
  • As the calls can be done using web browser. Any OS (Windows, MAC or Linux Ubuntu) which has access to internet can be used for making a call.
  • Our team is also working on to provide other service like Sending SMS, Callback Method of calling, SMS Calling
4. Works perfectly in any VOIP Blocked countries like (UAE, Bangladesh, Kuwait, Qatar)
2. How to get started with cryscol Top
  • REGISTER an account with a valid email

  • Upon successful registration, the password will be sent to your email address.
    Note : Please check your junk folder, email might be dropped in you junk folder

  • Login to you account using the password sent to your email address.

  • Make a payment and download the dialer on your smart phone or PC and make phone call

3. What are different methods to make a phone call? Top
  • Currently there are 3 methods to make a phone call. Calls can be made using

1. Web Browser
  • Call can be done using web browser (Firefox, Chrome, Internet Explorer..), you just have to login to your account using a web browser.
  • Click on "My Account" menu on top right corner, you can find a web phone
  • Just dial the number and click on the call button
  • Any smart device (Smart Phone, Computer / Laptop, Tablet) which has access internet can make a call using this method
  • No installation required
2. Computer dialer software
  • DOWNLOAD Windows dialer and install cryscol window dialer software
  • Short cut will be available on your desktop
  • Open Cryscol windows dialer and login using your credentials
  • This software can be installed only on windows OS (Windows XP, Windows 7, Windows 8..etc)
  • There are also other third party computer dialer software like Nimbuzz available to support other OS (MAC, linux ubuntu)
3. Mobile dialer software
  • DOWNLOAD Cryscol Mobile dialer for better call quality or else the below mobile dialers can be used.
  • Fring Mobile Dialer
  • Nimbuzz Mobile Dialer
  • X-lite Mobile Dialer
  • Any mobile SIP Dialers
5. How to make a call from Mobile Phone? Top
1. If you are in a VOIP blocked country, please DOWNLOAD Cryscol Mobile dialer on your mobile and install it to make crystal clear calls from mobile phone.
6. How to make a call from Computer? Top
  • To make a phone call from PC

1. Without installing any dialer software a web browser can be used to make a call
  • Open a web browser from you computer (Firefox, Chrome,etc)
  • Login to your cryscol account using a web browser.
  • Click on "My Account" menu on top right corner, you can find a web phone
  • Just dial the number and click on the call button
Please download the PC dialer software on your Desktop / Laptop.
7. How to make a call from Tablet? Top
  • Download the Andorid / IPhone dialer and user your credentials login and make phone calls.